My eQuals is a trusted and widely accepted platform that offers a simpler and more efficient way to view, share, and verify your academic records. It ensures the integrity and authenticity of your digital documents, protecting your qualifications. Your official academic documents are provided in high definition, exactly as they appear on paper, and are accessible anytime and anywhere.
You have the ability to instantly share your documents online with anyone, including employers and other third parties such as other training providers. You have full control over who can access and view your documents, and you can also track when they are viewed.
From 31 July 2024, all students will be issued with digital academic documents via My eQuals.
Please note that academic documents will not be issued if there are outstanding fees.
Currently, we issue the following documents digitally via My eQuals;
Completed students (Apprentice, Certificate I to IV, Diploma) will receive:
• Certificate/Testamur (depending on course type)
• Record of Results
Transitioning Students (going from old to new course) will receive:
• Statement of Attainment (where applicable)
Withdrawn students will receive:
• Statement of Attainment (where applicable)
What documents will NOT be issued to My eQuals?
• VCE Vocational Major or Victorian Pathways Certificates results are issued by the Victorian Curriculum and Assessment Authority (VCAA)
• Trade Certificate is issued by Victorian Registration and Qualifications Authority (VRQA)
• RSA certificate is issued by Victorian Gambling and Casino Control Commission (VGCCC)
• AusChem certificates
• Licences and industry cards (white card, licence to operate a forklift, etc.)
• Non-accredited training (for example coffee making)
When you complete your course you will receive an email from My eQuals regarding your documents.
If you have an existing My eQuals account, use this account to log in and access your documents.
If you do not have a My eQuals account, follow the instructions in the email from My eQuals to create your account to access your documents.
Any requests for reprints or reissue of documents originally issued in hard copy prior to 31 July 2024, will be made via My eQuals. The following charges may apply:
• $15 per request for reprints of Statement of Attainment or Record of Results
• $30 per course for replacement Testamur or Certificate
• $45 per course for replacement Testamur or Certificate and Record of Results
• $50 per course for Archive Search (with no guarantee of result), includes the issue of academic documents if found
To request a replacement or reprint, please contact us.
You can download and print your documents from the My eQuals portal. Download the PDF document and print it at home or your local print outlet (e.g. Officeworks).
Professionally printed certificate copies on premium quality paper are available on request from SWTAFE by contacting us. Please note that fees apply, refer to fees and charges above.
If you have already been issued printed documents and would like them re-issued digitally to your My eQuals record, this can be requested by contacting us. Please note that fees apply.
Ensure that we have the same email address as the one already linked to your My eQuals account. Any new documents issued by SWTAFE should then appear in your account.
There are a variety of reasons you have not received anything including:
• You may need to wait until your course completion has been approved.
• The email address, phone number or postal address on our records is not current. You may need to contact us if this needs to be updated.
• The email may have gone to your junk or spam email folders.
• Check that you have paid all your tuition fees and any other fees due - outstanding fees will prevent you from receiving documents.
Contact your Teaching Department to see if you have completed everything.
After you graduate, you can still access your My eQuals account and update your personal email address. If you’re a past student, or have not received a My eQuals registration link, please contact us.
For more information and questions about academic awards and certificates, please contact our team.
For more information about My eQuals visit myequals.edu.au or click here to view FAQs.
